Shipping
Upon placement of your order, we will ensure shipping is arranged within 7 days. Payment for all items must be received prior to shipping.
We arrange delivery within Australia using Australia Post Registered Mail with Insurance. International shipments are also sent via Australia Post’s insured methods. You are also welcome to advise us of your own arrangement.
Insurance will protect you, and your items, against loss whilst in transit. Insurance is available with Australia Post to a maximum of AUD$5,000 for shipments delivered within Australia.
Deliveries within Australia may take up to 7 days; International orders may take longer. Delays could be experienced around busy periods, eg Christmas.
We make every effort to provide you with despatch information to assist with tracing any missing deliveries. If the address information provided is incorrect, illegible, incomplete or the recipient has moved, you will be liable for payment of the product and shipping.
Should an insured item sent via Australia Post go missing, once all avenues have been explored to trace it, a claim will be lodged with Australia Post. No monies will be refunded until such time as Australia Post has paid out on the insurance claim. Insurance is only available up to a maximum of $5,000.00 and that is the maximum amount that will be refunded. Any monies due will be paid to you in the same method as you originally paid. For shipments you have arranged, we are happy to provide the necessary information for you to prepare your claim.
Shipping costs within Australia
Current Rates:
| Total Purchase Price | Postage charge (P & P) |
| $0 -$100 | $5-00 |
| $101-$500 | $9-00 |
| $501-$1,000 | $15-00 |
| $1,001-$2,000 | $25-00 |
| $2,001-$3,000 | $35-00 |
| $3,001-$4,000 | $40-00 |
| $4,001-$5,000 | $40-00 |
For Delivery outside of Australia
All orders will be dispatched via Australia Post using the International Insured Method (where available). Payment for all International postage must be made in Australian Dollars prior to shipment. If insurance is not available, the goods will be shipped uninsured. The availability of insurance and also the maximum amount obtainable varies between countries.
For all Overseas orders, please contact us via email at admin@eternalimpressions.com.au for Postal charges.
$ 100.00 $ 229.00
